Postmortems
Build postmortems from evidence, not memory
Select evidence from the board and UptimeGrove assembles a seven-section report where every claim links to a timeline event. Anything asserted without proof stays visibly flagged.
Seven sections
Structured, linked, honest
Impact
12% checkout failure for 38 min · ~$42K revenue impact · 847 users.
Detection
Alert fired 25s after deploy — Sentry errors preceded PagerDuty by 8s.
Timeline
09:41 alert · 09:44 commander · 09:48 status draft · 10:06 rollback · 10:19 resolved.
Contributing factors Evidence gap
Pool size default changed in v2.14.0 without a runbook update.
Response
Cross-team coordination in #inc-2847 · rollback decision at 10:04.
Recovery & action items
Rollback to v2.13.9 · P99 restored in 13 min · 3 owned action items.
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